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How to correct a mistake in an email you already sent

Everyone sends a wrong attachment, a broken number, or a misfired reply-all eventually. What people remember isn't the slip — it's whether the correction was fast, clear, and drama-free.

Triage first: does the mistake actually mislead anyone or cause action on wrong information? A typo needs no correction email; a wrong figure in a report needs one immediately; an accidental reply-all needs one short, composed line — not a three-act apology.

Copy-paste templates

Correcting wrong informationProfessional
Subject: Correction: [topic] — updated figures
Hi all,

A correction to my email from [when]: the [figure/date/detail] I gave was incorrect.

Correct: [right information]
Incorrect (please disregard): [wrong information]

The error was [one-line cause — e.g., an outdated export]. If you've already used the earlier number in [downstream thing], the updated version is attached.

Apologies for the confusion.

[Your name]
Wrong or missing attachmentFriendly
Subject: Re: [original subject] — correct attachment this time
Hi [Name],

The attachment in my last email was the wrong file (or missing entirely) — here's the correct one: [filename].

Please use this version and disregard the earlier one.

Thanks,
[Your name]
Email sent to the wrong personProfessional
Subject: Please disregard my previous email
Hi [Name],

My previous email was intended for a different recipient — please disregard and delete it.

[If it contained sensitive information:] It included information that wasn't meant for distribution; I'd appreciate your confirmation that it's been deleted.

Apologies for the mix-up, and thank you.

[Your name]

These templates are a starting point — your situation has its own details. Paste your own draft into our free tool and get it rewritten in the exact tone you need.

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Correction etiquette

Frequently asked questions

Should I use my email client's "recall" feature?

Treat recall as a bonus, never a plan: it typically only works within the same organization, on unread messages, and it notifies recipients that you recalled something — which invites curiosity. Send the correction email regardless.

I accidentally sent confidential information — what now?

This is more than an etiquette problem. Ask for deletion in writing (see template), and if the data involves client information or personal data, notify your manager or data-protection contact promptly — under GDPR, some incidents have reporting deadlines. Fast, honest escalation beats quiet hoping.

Do I need to correct a simple typo?

No — unless the typo changes meaning (a date, a number, a name, a "now" that should be "not"). Correcting cosmetic typos generates more noise than the typo itself.

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